Ordering Info

Ordering

Orders may be placed here on our secure website.

 

Why order from 42 Electronics?

Because we're awesome! But seriously, we want to teach your kids electronics and programming the same way we teach our own children. Our goal is for your kids to be excited to learn and the process to be smooth for everyone. Click here to learn more about who we are and what we do.

 

Order Processing Time

We know you're excited to get started and we try to get orders shipped ASAP. A download link for the curriculum will be included in your order receipt so check your email box once you've placed your order. Component kits are generally shipped within 3 business days. You will be notified via email if we anticipate a significant delay.

 

Shipping Information

US Orders: Orders ship from North Carolina via USPS or UPS. You can choose the shipping method at checkout. Once your order has shipped, you'll receive an email with a tracking number. Transit time within the United States is generally 2-7 business days. 

Note: We can ship to APO/FPO addresses as well as to US Territories. Please allow additional processing and transit time.

Canadian Orders: You will be provided shipping options via USPS and UPS at checkout. Please note, you will be responsible for all taxes, duties, tariffs, brokerage fees, and levies. Once your order has shipped, you'll receive an email with a tracking number. Transit time to Canada is generally 10-15 business days. 

International Orders: You will be provided shipping options via USPS and UPS at checkout. Please note, you will be responsible for all taxes, duties, tariffs, brokerage fees, and levies.Tracking numbers are not generally available for international shipments. International transit time can be up to 8 weeks. 

 

Free Shipping

42 Electronics offers free shipping for orders >$75 to US shipping addresses only. These orders generally ship via USPS or UPS but the specific shipping provider and method is at our discretion. Orders shipping outside the US will incur shipping charges at checkout.

 

Payment Methods

We accept Visa, Mastercard, Discover, and American Express. We also accept Paypal and Amazon Payments.

Note to Non-US Customers: 42 Electronics prices are all displayed and transacted in US Dollars by your credit card company upon completion of your order, and then converted to your local currency. This sum excludes any taxes, duties, tariffs or levies that may be imposed. You will be responsible for any taxes, duties, tariffs, or levies imposed. Refunds issued will be credited back in US Dollars at the current exchange rate.  

 

Sales Tax

If your shipping address is within North Carolina, sales tax will be added to your order.

 

Coupons

Occasionally we will send out coupon codes in our newsletters. Be sure to subscribe here. Keep in mind, you can only use one coupon code per order and each coupon code can only be used once.

 

Purchase Orders

If you wish to place an order using a purchase order, please contact us so we can facilitate that.

 

Institutional Funds (including Charter School Funds)

We are an approved vendor for a number of charter schools. Please click here for a current list. If you wish to place an order using your charter school funding, please contact your charter school directly for their specific ordering procedure. 

 

Responsibility for Shipment

Please enter your shipping information carefully. Packages within the US that must be reshipped due to a faulty shipping address will be assessed a $10 delivery fee and shipped via the method of our choice. Packages shipping outside the US may not be eligible for reshipment. Once an order has been delivered to the shipping carrier, we can no longer be responsible for its contents. Once your order is shipped you will receive a tracking number (US and Canadian customers) so you can keep an eye on its progress.

 

Returns and Replacements

If your order is damaged or defective, please let us know. We really want you to have the very best experience as you start your robotics journey. We are here to help!

What if you find our program isn't a good fit for your family? No problem. Please contact us within 30 days of receipt for information on how to return your kit. Please note, the components must be in resellable condition to qualify for a refund. The cost of return shipping is not refundable.

 

Tracking Your Order

A shipping confirmation email with tracking information will be sent to the email address listed on the order once your items have shipped (US and Canadian customers). Shipping confirmations emails sometimes get caught in spam/junk mail folders so please add 42electronics.com to your list of safe email addresses. 

 

Updating Account Information

Please contact us to update your account information. 

 

Privacy Policy

Your privacy is important to us. Please click here to view our full privacy policy.

 

Contact Information

(Please note, we operate solely online and do not maintain a storefront)

Click here to send us an email.

 

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