Most orders placed by 12 pm EST will ship the same business day from North Carolina. However, please allow up to 3 business days for orders to ship as there may be small delays in packages being picked up by the shipping carriers from our facility, as the carriers adjust to social distancing guidelines and unusually high shipping volume.
We are not currently aware of any transit delays but please keep in mind that shipping carriers (UPS, USPS, etc.) are facing unusually high shipping volume and it is possible that orders may take a bit longer than normal to reach you. Transit times simply cannot be guaranteed during this period of uncertainty.
Orders may be placed here on our secure website. If you are looking to use charter school or institutional funding, we do accept purchase orders (see below).
Order Processing Time
We know you're excited to get started and we try to get orders shipped ASAP. A download link for the curriculum will be included in your order confirmation email so check your email box once you've placed your order. Most orders placed by 12 pm EST will ship the same business day from North Carolina. Occasionally there may be a short delay of up to 3 business days.
US Orders: Orders ship from North Carolina via USPS or UPS. You can choose the shipping method at checkout. Once your order has shipped, you'll receive an email with a tracking number. Transit time within the United States is generally 2-7 business days.
Note: We can ship to APO/FPO addresses as well as to US Territories. Please allow additional processing and transit time.
The map below is an estimate of transit time via UPS. Please allow an additional 2-3 days for order processing. Not all orders are shipped via UPS so final transit times may vary. Please see COVID19 shipping information at the top of this page for more information on transit time estimates.
Canadian Orders: You will be provided shipping options via USPS and UPS at checkout. Please note, you will be responsible for all taxes, duties, tariffs, brokerage fees, and levies and these are not included in the shipping cost listed at checkout. Once your order has shipped, you'll receive an email with a tracking number. Transit time to Canada is generally 10-15 business days but please note, it can be as long as 30 business days. Iin accordance with customs' laws, all packages will be labeled with the actual contents and value. We are unable to take responsibility for damage or lost packages once they leave our facility.
International Orders: You will be provided shipping options via UPS at checkout. Please note, you will be responsible for all taxes, duties, tariffs, brokerage fees, and levies and these are not included in the shipping cost listed at checkout. Once your order has shipped, you'll receive an email with a tracking number. Transit time is typically 5-15 business days but please note, it can be as long as 30 business days as occasionally packages are subject to additional customs' inspection. In accordance with customs' laws, all packages will be labeled with the actual contents and value. We are unable to take responsibility for damage or lost packages once they leave our facility.
42 Electronics offers free shipping for orders >$100, placed on the 42 Electronics website and shipping to US addresses only. These orders generally ship via USPS or UPS but the specific shipping provider and method is at our discretion. Orders shipping outside the US will incur shipping charges at checkout. Please note, you must provide both a USPS and UPS compatible shipping address to be eligible for the free shipping offer. There is space on the check out screen to provide two addresses if necessary.
Free shipping is not available for purchase orders.
We accept Visa, Mastercard, Discover, and American Express. We also accept Paypal and Amazon Payments.
Note to Non-US Customers: 42 Electronics prices are all displayed and transacted in US Dollars by your credit card company upon completion of your order, and then converted to your local currency. This sum excludes any taxes, duties, tariffs or levies that may be imposed. You will be responsible for any taxes, duties, tariffs, or levies imposed. Refunds issued will be credited back in US Dollars at the current exchange rate.
If your shipping address is within North Carolina, sales tax will be added to your order. Tax exempt organizations should contact us with their documentation to begin the ordering process.
Every once in awhile, we will send out promotion offers in our newsletters. Be sure to subscribe here (and we'll send you a free eBook too!) Keep in mind, you can only take advantage of one promotion per order and each promotion can only be used once. Discounts and promotions cannot be applied retroactively. Discounts codes are not valid on classroom items or replacement parts. Purchase orders are not eligible for discounts or promotions of any kind.
Downloading the Curriculum
If you purchase curriculum, the PDF files containing the curriculum can be downloaded following purchase. The download link is contained in the order confirmation email you will receive--please check your spam folder if you don't see that email. The component kit will be mailed to you within several business days.
We do not offer printed copies of the curriculum for several reasons:
- When reviewing concepts, students benefit greatly from being able to search the curriculum document for information about a skill they are working with.
- Students will be working with technology which changes regularly and we typically update the curriculum every 2-3 months to ensure students are working with the latest information. Sometimes the changes are significant (screen layout, menu options, procedures, etc.) It is advantageous for students to have access to this updated information via the electronic copy of the curriculum. We want them to keep moving forward with their lessons, not getting stuck and frustrated because a menu option changed.
- We want to save some trees and keep your cost down! Our program is lengthy and the book would not only be heavy to carry around, it's simply unnecessary to print it. All lessons can be read and completed with the file pulled up on a tablet, laptop or desktop.
- If you wish to print a full copy of the curriculum, we recommend The Homeschool Printing Company for their quality work and reasonable prices.
If you wish to place an order using a purchase order, please click here for information on ordering for classroom or co-op use or click here for information on ordering through a charter school. Please note, discounts and promotions cannot be applied to purchase orders. Purchase orders do not qualify for free shipping.
Homeschoolers Using Charter School Funding
We are an approved vendor for a number of charter schools. Please click here for a current list. If you wish to place an order using your charter school funding, please contact your charter school directly for their specific ordering procedure. Please note, purchase orders do not qualify for any promotions or free shipping.
Responsibility for Shipment
Please enter your shipping information carefully. Packages within the US that must be reshipped due to a faulty shipping address will be assessed an additional delivery fee and shipped via the method of our choice. Packages shipping outside the US may not be eligible for reshipment. Once an order has been delivered to the shipping carrier, we can no longer be responsible for its contents. Once your order is shipped you will receive a tracking number (US and Canadian customers) so you can keep an eye on its progress.
Returns and Replacements
If your order is damaged or defective, please let us know. We really want you to have the very best experience as you start your robotics journey. We are here to help!
What if you find our program isn't a good fit for your family? No problem. Please contact us within 30 days of receipt for information on how to return your kit. Please note, the components must be in resellable condition (unused and in their original packaging) to qualify for a refund.
Tracking Your Order
A shipping confirmation email with tracking information will be sent to the email address listed on the order once your items have shipped (US and Canadian customers). Shipping confirmations emails sometimes get caught in spam/junk mail folders so please add 42electronics.com to your list of safe email addresses.
Updating Account Information
Please contact us to update your account information. Please note, we endeavor to process and ship orders quickly. Therefore we typically cannot change shipping information once your order is placed.
(Please note, we operate solely online and do not maintain a storefront)
13200 Strickland Road
Raleigh, NC 27613
Click here to send us an email.
Hours: Monday - Friday, 9 am - 5 pm EST